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Crypto Casinos compares crypto casino bonuses and offshore gambling sites for US players, and we'd rather hear from readers directly than guess what's missing. If something on the site looks out of date, unclear, or worth flagging, this is the place to say so.

What we can help with

We hear from a wide range of readers, and most messages fall into one of a few categories:

• Corrections — a bonus figure, wagering requirement, or licensing detail that's changed since we last checked a site
• Questions about how we rank and review crypto casinos, including why one site sits above another
• Reports of a site behaving differently than described — slow payouts, a bonus that wasn't honored, or a support issue
• General feedback on the site's content, layout, or coverage
• Press, partnership, or data-related enquiries from within the industry

We're not able to intervene in disputes between a reader and a casino operator, resolve account issues, or process withdrawals on anyone's behalf — those matters sit with the casino itself, and readers should use the operator's own support channels first.

How to reach us

You can email us at [email protected]. We read every message and aim to reply within a couple of business days, though enquiries that need fact-checking against a casino's current terms can take a little longer.

To help us respond usefully, it's worth including the name of the casino or page you're referring to, and — if you're flagging an error — a rough idea of where the discrepancy is (a bonus amount, a wagering percentage, a licensing claim, and so on). Screenshots are helpful if you're reporting something you've seen on an operator's own site.

Before you write in about a specific casino

A few things are worth checking first, since they cover the most common questions we get:

• Bonus terms change often. The wagering requirements, deposit minimums, and eligible games attached to an offer can be updated by the operator at any time, so always confirm current terms on the casino's own site before depositing.
• Every offshore crypto casino we cover is licensed outside the US — typically in jurisdictions like Curaçao or Anjouan — rather than by any US state or federal regulator. That's a genuine grey area for US players, not a technicality, and it's worth reading our reviews with that in mind.
• Availability varies by state. Some operators restrict certain US states on their own initiative, and it's the reader's responsibility to check their own state's laws before signing up anywhere.

For a fuller picture of how we score and rank operators — including the weight we give to licensing, payout speed, coin support, and bonus terms — see our Non GamStop Casinos 2026 - Best Online Casinos UK coverage, or read more about the team behind the site on our About Us page.

Responsible gambling and player protection

If you're writing in because gambling has started to feel like it's costing more than you can afford — financially or otherwise — please don't wait to reach out for support. The National Problem Gambling Helpline is available at 1-800-GAMBLER, free and confidential. We'd also point you to our Responsible Gambling page, which covers self-exclusion options and where to find help.

It's worth remembering that offshore crypto casinos generally don't offer the same player-protection tools or self-exclusion registries as state-regulated US operators, so any limits you want on your play are usually ones you'll need to set and hold yourself.

Terms, tax, and legal questions

We get occasional questions about the legal status of crypto gambling or the tax treatment of winnings and crypto gains. We can point you to general information, but we're not able to give personalized legal or tax advice — for anything specific to your situation, a licensed attorney or tax professional is the right call. Our Terms and Conditions page covers how we operate and the limits of the information we provide.

Crypto Casinos is intended for readers of legal gambling age in their state — 18 or 21 depending on the operator and jurisdiction — and nothing on this site is written for, or should be accessed by, anyone under that age.